Select Location: Select the origin location from which you wish to dispatch your items Australia, Canada, India, Italy, Japan, Netherlands, Singapore, Spain, USA, UK (Mainland or Northern Ireland), or Luxembourg for items received in Belgium, France, Germany, and Luxembourg.
Select Items: Pick the items you wish to ship (individually or combined into one single delivery).
Start Order: Click the "Forward" button.
Step 1 – Content & Value: Declare the contents and value for each item (mandatory for package customs and security compliance).
Step 2 – Delivery Address: Choose a saved recipient address from your address book or enter a new delivery address.
Step 3 – Shipping Carrier & Options:
- Select your preferred delivery service based on the estimated shipping costs.
- Optional: Add additional shipping insurance (recommended for items valued over €100).
- Optional: Request Repacking to reduce parcel volume and lower your shipping fees.
Step 4 – Review & Confirm: Review your order details. (You can modify any section by clicking on Steps 1, 2, or 3).
Complete Order: Click "Forward Now" to confirm your shipping request.

Order Status & Tracking:

Payment: The total amount is billed directly using your selected payment method (Credit Card or PayPal).
"Transit" Section: Your items automatically move from your Inbox to the Transit section under a unique Shipping Order Number. (Click the "+" icon to expand consolidated items).
Tracking Number: Displays in the Transit section as soon as processing is complete. The initial status shows "Prepared / Ready for Pickup".
Status "Dispatched / Loaded": Updates automatically once the carrier collects your package from our warehouse.
Status "Completed": Remains in your Transit section until you manually change the status to "Completed".

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